International Return Policy (Foreign Customers)

This Return Policy applies to international (foreign) customers purchasing computer mouse product from us.

1. Eligibility for Returns

Returns are accepted within 14 days from the date of delivery.

The product must be unused, undamaged, and in its original packaging, including all accessories, manuals, and labels.

Products showing signs of use, physical damage, or tampering are not eligible for return.

2. Non‑Returnable Items

Products damaged due to misuse, improper handling, or unauthorized repair.

Clearance or final‑sale items (if marked as non‑returnable at the time of purchase).

Items returned without original packaging or missing components.

3. Return Process

Contact our customer support at [your email/contact] within 14 days of delivery.

Provide your order number, product details, and reason for return.

Once approved, you will receive return instructions.

Ship the product back to the address provided.

Customers must clearly mark the package as “Returned Goods” to help avoid customs issues.

4. Return Shipping & Customs

International return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Any customs duties, taxes, or import fees paid during the original shipment are non‑refundable.We are not responsible for delays, loss, or damage during return shipping.

5. Refunds

•After receiving and inspecting the returned item, refunds will be processed within 7–10 business days.

Refunds will be issued to the original payment method only.

Original shipping charges are non‑refundable.

6. Defective or Wrong Items

•If you receive a defective, damaged, or incorrect mouse, contact us within 7 days of deliverywith photos/videos as proof.
In such cases, we will offer a replacement or refund, and return shipping may be covered by us

7. Exchanges

•We do not offer direct exchanges for international orders. Please return the item (if eligible) andplace a new order.

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